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TERMS & CONDITIONS

Hire Terms & Conditions

Hire Period

Our hire period for Equipment is for a 1 day event use,.

For any longer period of hire please contact the office.

We typically deliver on a Friday, Saturday or Sunday and collect the next

Our typical Days and times for deliveries and Collection are  9am till 5pm. Any times outside of these are deemed extra and charged accordingly .

Delivery and collection

Our standard delivery and collection is a ‘drop and collect’ service and doesn’t include set up. 
Apart from items like Dancefloors, Flower walls etc which we need to assemble and takedown.

Our delivery service is an additional cost and dependant upon the quantity of items hired and the distance for delivery. 

Extra delivery cost may be charged for large orders or heavy items that need extra staff.

Choice Event Hire will make every effort to deliver and collect goods at an agreed specified time, however it will not, under any circumstances, accept liability for any expense borne by the customer for any delay in delivery or collection.

We will designate a 2 hour time slot for your delivery. We try our best to keep to this schedule, however, sometimes due to circumstances outside our control we may be later. We will do our best to call if we are due to be later than one hour past your designated delivery window.  

Any unsociable hour delivery/collection carries an added premium that will be charged for each individual journey. (Anything before 9am or after 5pm)

We need access for our Luton size van to deliver to your venue drop-off point. 

Access must be accurately relayed to Choice Event Hire so we can price the job accordingly and arrange an appropriate drop-off team and schedule this effectively. Failure to do so may result in additional charges being applied retrospectively.

What Type Of Service Can I Expect When The Delivery Takes Place?

A. Standard delivery / collection charges are to an easily accessible ground floor entrance.  Our friendly delivery crew will neatly stack all ordered items in a mutually convenient ground floor position, check through the order with you and then ask you to sign a delivery note.  Please feel free to highlight any discrepancies at this point so that we can deal with them quickly and efficiently.  Special containers are provided for china, glassware and cutlery etc, to ensure that you receive your items undamaged, sparkling clean and table ready.

Deposit

A £100 deposit is required for all orders.
Deposits will be requested as security on equipment hired and will be used against any outstanding payments for Damage or Breakages.
Any lost or Stolen items will be charged at 10 x the hire amount for all items to current replacement costs.

If the amount for Damage, Breakage or Loss is higher than the deposit amount then the additional charge will be taken from the Credit/Debit card which is used to fund the booking.
Full deposit will be refunded back to the original source of the funds on return of equipment once it has been checked within 2/3 days of it arriving back at our depot in sound / clean condition. 
The Hirer shall return all crates and boxes supplied by Choice Event Hire for carriage of goods.  Failure to return these items will result in a charge for their full replacement value being made to the Hirer.
A lot of venues lose or throw away the boxes or containers so the hirer should make aware that these must be saved.

Any items that are not cleaned by the hirer after use will be charged 10% the cost of hiring.

Terms:

1 – During the period of hire it is the hirer’s responsibility to ensure that all items are kept in good condition.

a,The Hirer or his/her signatory will check quantities and condition of equipment on delivery and sign the contract to confirm agreement.  Any damage or shortfall must be agreed, noted on the contract and signed off by both parties.

b,The Hirer accepts full responsibility for the security and safe use of the equipment until collection or return to Choice Event Hire
(e) The Hirer agrees to insure all equipment on a full replacement basis against loss and theft.  All insurance claim proceeds to be paid to Choice Event Hire on demand.

2 – The hire period is from when delivery to site commences until collection is completed.
 Ownership of the Hire Goods remains at all times with the Supplier. The Customer has no right, title or interest in the Hire Goods except that they are hired to the Customer.

3 – Any loss or damage will be charged for at 10 x the cost of the hire per item.

Any single items that are valued over £1000 i.e. Bar trailers, Stage trailers, Hog Roast machines that are stolen, Lost or Badly damaged the hirer is liable to pay Choice Event Hire the Full replacement cost.

All items must be stacked ready for collection at the agreed time.

7 – No liability shall be attached to  Choice Event Hire for any delays on delivery or collection due to circumstances beyond their control.

Cancellation Charges

Up to 2 weeks prior to the event there are no cancellation charges.

8- 14 days prior to the event will be charged at 50% of the total

4-7 working days prior to the event will be charged at 75% of the total

0-3 working days prior to the event will be charged at 100% of the total